Topic: Citizen Mystery Shopper

The City "courtesy towed" a Philly driver's car. Here, we evaluate the process for getting it back.

What happened when we tried to pay taxes to the Philadelphia Department of Revenue

We sent out mystery shoppers to test Philadelphia City Council and SEPTA. Here, the results.

How hard is it to get a pothole fixed? (Hint: very.)

On going green at home

On polling irregularities and Eagles parking mishaps

On applying to a special admit school and for solar power.

SEPTA can sometimes be difficult to navigate for anyone. But how is it for those with disabilities that require a wheelchair?

Searching for Narcan and battling the bank

The SEPTA Key card system is promising—when it’s not mind-numbingly perplexing