Mystery Shopper: What the Hybrid?

Phase III of the School District’s back to campus plan launches next week—a colossal effort to give kids eight days of in-person learning. Our Mystery Shopper reviewed how it's going.

Mystery Shopper: Is it as easy to read and work in Philly as it should be?

Our mystery shoppers go online to get a library card and working papers for summer. How simple was it?

Mystery Shopper: Are Indego Bikes the Way to Go in Philly?

Our mystery shopper decided to try pedaling through the city with Indego bike share. How’d it go?

Listen: Philly Under Fire Episode Guide

The Citizen spent a year trying to understand Philly’s gun violence epidemic—and identify ways to solve it. Listen to the seven-episode series here

Mystery Shopper: Where’s the Courtesy in “Courtesy Towing?”

The City "courtesy towed" a Philly driver's car. Here, we evaluate the process for getting it back.

Reflections After a Year of Covid

Philadelphians of all stripes share what the past year of pandemic living has taught them—for better and for worse

Citizen Mystery Shopper (Part 16)

What happened when we tried to pay taxes to the Philadelphia Department of Revenue

Villanova For the Win!

With March Madness back on this year, we face a perennial dilemma: Can we be fans of winning games while also winning at education?