Voice: Citizen Mystery Shopper
Mystery Shopper: Clawing Out of Philly Taxpayer Hell
The most-taxed big city in America claimed our Mystery Shopper owed more than $30,000 in unpaid business taxes that were already paid. Cue long wait times. Ineptitude. Mounting accountant’s bills. Confusion. Collections … and more
By Citizen Mystery ShopperMystery Shopper: ChatGPT, Can You Help Me … Vote?
A recent study found AI platforms to be 51 percent inaccurate when it comes to voting and election info. In the latest installment of our Mystery Shopper series, a Citizen voter tries to see if the AI tech can be helpful after all.
By Citizen Mystery ShopperMystery Shopper: Parking Permit Hell
Our Mystery Shopper just wanted to pay for their residential parking permit. Why, oh why, was it so hard?
By Citizen Mystery Shopper