Voice: Citizen Mystery Shopper
![](https://thephiladelphiacitizen.org/wp-content/uploads/2024/05/Mystery_Shopper_Votes1-791x400.jpg)
Mystery Shopper: Registering to Vote for the First Time
Our city-dwelling, non-driving Mystery Shopper turned 18 a few months before the election. Why was it so hard to register to vote?
By Citizen Mystery Shopper![](https://thephiladelphiacitizen.org/wp-content/uploads/2024/04/City-Taxes-791x400.jpg)
Mystery Shopper: Clawing Out of Philly Taxpayer Hell
The most-taxed big city in America claimed our Mystery Shopper owed more than $30,000 in unpaid business taxes that were already paid. Cue long wait times. Ineptitude. Mounting accountant’s bills. Confusion. Collections … and more
By Citizen Mystery Shopper![](https://thephiladelphiacitizen.org/wp-content/uploads/2024/03/Hand_holding_smartphone_with_OpenAI_Chat_GPT_against_flag_of_USA-791x400.jpg)
Mystery Shopper: ChatGPT, Can You Help Me … Vote?
A recent study found AI platforms to be 51 percent inaccurate when it comes to voting and election info. In the latest installment of our Mystery Shopper series, a Citizen voter tries to see if the AI tech can be helpful after all.
By Citizen Mystery Shopper![](https://thephiladelphiacitizen.org/wp-content/uploads/2016/08/PPA-parking-ticket-791x400.jpg)
Mystery Shopper: Parking Permit Hell
Our Mystery Shopper just wanted to pay for their residential parking permit. Why, oh why, was it so hard?
By Citizen Mystery Shopper