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What to do about a problem like SEPTA?

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Last Wednesday, SEPTA made a public warning that a newly proposed state budget would cause the agency to cut service by 40 percent, raise fares and lay off 500 people. In essence, this would be the beginning of the end for public transit in Philly.

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SEPTA is already reeling—the crashes and cracks aren’t as big of a problem as the fact that ridesharing has eaten into transit’s customer base and diluted advocacy for public transit. SEPTA is not alone in this situation: The service and infrastructure problems in New York’s subway and DC’s Metro are regularly covered by traditional and social media. Fixing transit isn’t cheap, quick or easy, and no one wants to pay for it.

But that doesn’t mean we should give up on SEPTA. Five years ago, I wrote about SEPTA’s problems—its slow buses, its onerous transfer charge, its lack of transparency and communication, and its lame slogan. Except for SEPTA’s disowning of its old “we’re getting there” motto, these problems all still stand.

And yet, Philadelphia would be far worse off if SEPTA diminished into the kind of public transit agency you see in too many other American cities—the choice of last resort for the people with the fewest choices.

Here are a few thoughts on what SEPTA needs to change to remain viable:

 

 

Time is of the essence. With driverless cars poised to infiltrate cities in the coming decade, mass transit has a limited window to prove its relevance. What can mass transit do that privately run, profit driven transit can’t? Make better use of the infrastructure it already has. SEPTA has thousand of feet of rail, hundreds of buses, and a user base that has often chosen to live near its service. With this kind of headstart, SEPTA has to make sure it doesn’t squander its advantages.

Diana Lind, a Citizen board member, is Managing Director of the Penn Fels Policy Research Initiative.

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