Mystery Shopper: How user-friendly is SEPTA’s schedule app?

Everyone knows that mass transit is an environmentally-friendly and cost-conscious way to get around. But it only works for people if it’s easy to navigate and get where you actually need to go. Of course, SEPTA has an app for that. But how well does it work? We tested it to find out.   MORE … Continue reading Mystery Shopper: How user-friendly is SEPTA’s schedule app?